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Returns

To return a product: We generally do not accept returns as merchandise is custom created and has no resale value to us after printing. If you are unhappy with your order, please contact sales@prngraphics.com and we will work with you to find a satisfying resolution to your order. Any defective merchandise must be returned to us before any credit is applied.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

PRN Graphics - Returns
3822 N. Illinois St.
Indianapolis, IN 46208

 

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